Faq

Here you will find answers to the most common inquiries. Feel free to contact us: we are here to help you plan your experience in Tuscany!

Have questions about Villa S. Andrea?

Question 1 What are the check-in and check-out times?

Check-in: from 3:00 pm to 6:00 pm
Check-out: by 10:30 am

On the day of arrival, please get in touch with reception to confirm your expected time. Early check-in or late check-out may be arranged upon request, subject to availability.

Question 2 Is the reception open all day?

Our reception is open from 8:30 am to 8:00 pm. Outside these hours, our team remains available by phone for any urgent needs.

Question 3 Do you have swimming pools and where are they located?

Yes. Guests can enjoy seasonal outdoor pools across the estate. Locations and opening hours are shared at check-in and may vary by accommodation.